Shipping, Care, & Collector FAQ

Premium service for premium art.

Each YC Luxe vessel is handled with the care and respect it deserves. From packaging to delivery, our goal is to ensure your pottery arrives safely, beautifully, and ready for display.

Shipping Information

Free Shipping (USA Only)

All purchases include free UPS shipping within the United States. This is part of our commitment to providing a luxury collector experience.

Packaging & Protection

•Double-boxed
•Cushioned with custom foam & wrap
•Insured through UPS
•Handled as fine art

We ship exclusively with UPS for reliability, tracking, and insured handling.

Shipping Times

•Orders ship within 3–5 business days
•Delivery typically arrives within 2–7 business days, depending on location
•Tracking information is provided by email after shipment

Breakage Protection Guarantee

If your pottery arrives damaged, we will replace it at no cost to you.

To process a replacement:

  1. 1Email photos of the damage to elouis@ycpottery.com
  2. 2Return the broken pottery piece to the studio (required for UPS insurance)
  3. 3A replacement or equal-value vessel will be shipped to you free of charge

This guarantee reflects our commitment to collector confidence and long-term trust.

Frequently Asked Questions

Yes — every vessel includes a Certificate of Authenticity, a printed story of the design, and a care guide.

Have More Questions?

We're here to help. Contact the studio directly for personalized assistance with shipping, care, or any collector inquiries.

Contact the Studio